Refund Policy
At Simple Reimagined, we strive to provide high-quality graphic design services tailored to your small business needs. If you are not satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
We offer refunds under the following conditions:
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Non-Delivery of Service – If we fail to deliver the agreed-upon design within the specified timeframe.
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Duplicate Payment – If you were charged twice for the same service.
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Service Cancellation – If you cancel your order before any work has started.
2. Non-Refundable Services
Refunds will not be issued for:
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Completed design projects that have been delivered and approved.
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Custom design work after revisions have been made.
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Change of mind after work has begun.
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Subscription fees for ongoing design memberships (unless canceled before renewal).
3. Refund Request Process
To request a refund, please contact us at [your email/contact form] within 3 days of purchase with:
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Your order details.
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A clear reason for the refund request.
4. Partial Refunds
In some cases, partial refunds may be offered if work has begun but not fully completed.
5. Processing Time
Approved refunds will be processed within 3-5 business days, and funds will be returned via the original payment method.
6. Modifications to this Policy
We reserve the right to update this policy at any time. Changes will be posted on this page.
For any questions or concerns, please contact us at [your support email].